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Customer Satisfaction
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Below are groups and resources (books, articles, websites, etc.) related to this topic. Click on an item’s title to go its resource page with author, publisher, description/abstract and other details, a link to the full text if available, as well as links to related topics in the Subject Index. You can also browse the Title, Author, Subject, Chronological, Dewey, LoC, and Format indexes, or use the Search box. Connexions LibraryNot Your Mother's Electrolux: Planned Obsolescence Mokhiber, Russell Article 2014 Documentary goes on to present new evidence on the school of engineers who were driven by the market and who were clearly interested in making the most disposable product that they could. Electrolux b... Sources LibraryRaise the bar on customer satisfaction Siskind, Barry 2009 Let your customers expect the unexpected. Offering good service and friendly booth people at a trade show becomes the baseline for superior customer satisfaction. |