Subsidizing Contractor Misconduct: Alma's Story

http://www.corpwatch.org/article.php?id=16005
Date Written:  2015-01-21
Publisher:  CorpWatch
Year Published:  2015
Resource Type:  Article
Cx Number:  CX17243

Story of Alma Aranda, employee at the customer call center operated by Verizon Communications, where she works an eight-hour shift fielding questions about billing statements or complaints about Internet service from the company.

Subject Headings

• Work Issues